Device Inquiries

Check here for answers for commonly asked questions relating to the devices which are operating the StorySlab sales application.

Changing the Default Mail App
Windows - The default email application can be changed by typing "default email" into the Windows device's search bar. This bar is typically ...
Mon, 22 Aug, 2022 at 2:31 PM
Enabling Automatic Updates
The method to enable automatic updates can vary based on both the type of device being used and the way in which the application was originally distributed ...
Wed, 17 Mar, 2021 at 12:53 PM
Force Quitting an App
iOS (ex. iPad or iPhone):  On an iPhone X or later, or an iPad with iOS 12 or later, or iPadOS, from the Home screen, swipe up from the bottom of the scree...
Thu, 11 Mar, 2021 at 4:03 PM
Minimum Requirements to Run StorySlab Applications
In order to successfully run a StorySlab sales application on your device, the device will need to meet the minimum operating system requirements outlined b...
Mon, 29 Aug, 2022 at 10:14 AM
Manually Updating an Application
If your admin has announced that an update to your application is ready to be uploaded onto your device, and you are not sure if you have automatic updates ...
Thu, 18 Mar, 2021 at 1:21 PM
What Operating System is Running on My Device?
To check what OS is running on your device, follow the steps below: Windows: Type "About your PC" in the Windows search box (typically in the l...
Wed, 17 Mar, 2021 at 1:00 PM
Installing an app from Apple Business Manager (initial install)
Apple Business Manager is a private distribution method for apps provided by Apple. Apps published through Apple Business Manager are maintained in Appl...
Wed, 20 Apr, 2022 at 11:33 AM
Installing an app from Apple Business Manager (subsequent installs)
Apple Business Manager is a private distribution method for apps provided by Apple. Apps published through Apple Business Manager are maintained in Appl...
Wed, 20 Apr, 2022 at 11:31 AM